Last updated: December 23th, 2021
Wampole also reserves the right to correct any errors or omissions in any portion of this Website at any time without notice, but it has no duty to do so. Wampole may, at any time without notice or liability, and for any reason whatsoever, terminate, change, suspend or discontinue the Services and this Website, including removing, adding, modifying, or changing the availability of, restricting access to, or imposing limits on any or all Services or features on, or links to, this Website. Wampole also reserves the right to change the Service Provider at any time and without notice.
Disclaimer of Warranties and Limitation of Liability
Wampole, including its directors, officers, employees, representatives, agents, and affiliates, makes no representation and disclaims all express and implied warranties and conditions, including, but not limited to, accuracy, timeliness, completeness, non-infringement, merchantability or fitness for any purpose, and Wampole assumes no responsibility to any viewer or third party for the consequences of any errors or omissions. By accessing the Services or this Website, you expressly recognize and agree that all material or information is provided on an “AS IS” basis without any warranties of any kind. To the extent that the jurisdiction to which you are subject to does not allow the exclusion of certain warranties, such exclusions shall not apply.
BY ACCESSING THE SERVICES OR WEBSITE OR ANY SITE LINKED TO IT, YOU EXPRESSLY RECOGNIZE THAT WAMPOLE SHALL NOT BE LIABLE FOR ANY DAMAGES, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE, ARISING OUT OF USER’S ACCESS, USE OR INABILITY TO USE THE SERVICES OR WEBSITE OR ANY SITE LINKED TO IT, OR ANY ERRORS OR OMISSIONS IN THE CONTEXT THEREOF, OR ANY OTHER CAUSE AND EVEN IF CAUSED BY WAMPOLE’S NEGLIGENCE, OR IF WAMPOLE HAS BEEN INFORMED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING OR BOTH. You expressly recognize that your sole and exclusive remedy is to cease using and accessing this Website and the Services. Should the jurisdiction to which you are subject to disallow any part of such limitation, then such part will not apply.
The content provided in conjunction with the Services or on this Website does not, and is not intended to, provide, replace or substitute the advice of your physician or other qualified healthcare professional, nor does it provide instruction on the appropriate use of any product produced or supplied by Wampole. Information regarding any product(s) approved for marketing is qualified in its entirety by reference to the Health Canada-approved full prescribing information for the specific product(s). You should be aware that any product(s) described as being under development have not been found safe or effective by any regulatory agency and are not approved for any use outside of clinical trials, unless so stated.
You should speak to your own physician or other qualified healthcare professional. No information contained provided in conjunction with the Services or on this Website should be construed as replacing your physician’s or other qualified healthcare professional’s advice.
Intellectual Property: Copyrights & Trademarks
The Wampole company name and logo, and all product names are trademarks of Wampole, or as applicable, its licensors or joint venture partners, unless otherwise noted. Copying, use, or redistribution of these trademarks without the written permission of Wampole is prohibited.
Except as permitted herein, any other use or misuse of the Wampole trademarks, copyrights, or other materials is expressly prohibited and may be in violation of copyright law, trademark law, communications law, and other laws, statutes, and/or regulations.
This Website may include links to websites maintained or controlled by others. Those links and references are provided for your convenience only. Wampole assumes no responsibility for any such other websites, or for the information or material posted thereon, nor does it assume any responsibility for products or services offered thereon. Your linking to a third-party website is entirely at your own risk and subject to the terms and conditions of such websites.
Unless you have been expressly authorized to in writing by Wampole, you may not create links from other websites to this Website.
Interruptions, Errors, and Viruses
Wampole does not represent or warrant that the information accessed through this Website will be uninterrupted or free of errors, defects, viruses or other harmful components and that no damage may be caused to your computer system as a result thereof, or that any such problems which are discovered will be corrected immediately.
Reservation of Rights
Changes to Terms
How to Contact Us:
Attention: Legal Department
1310, rue Nobel
Boucherville, QC J4B 5H3
Last updated: December 23th, 2021
We Value Your Privacy
Wampole recognizes that your privacy is very important to you and is committed to maintaining the accuracy, confidentiality, and security of your “Personal Information”.
“Personal Information” is any information that is identifiable to you, as an individual. This information may include but is not limited to your name, contact information, mailing address, date of birth, medical information, type and size of products, current and previous product usage information, health care provider information (including your applicable account information with such health care providers), and Wampole usernames and passwords, and any information provided by you about your use of our website and products.
Personal Information will only be collected and retained for legitimate purposes. It will be necessary to collect and use Personal Information about our customers when they view our website “https://www.wampole.ca/ or https://www.wampole.ca/fr/” (the “Website”) or when providing our services.
Collection and Use of Personal Information
The collection, use, and/or disclosure of Personal Information is essential to the conduct of many of Wampole’s business functions. Wampole collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws. This information is generally provided voluntarily by you in purchasing our products, applying for our services, registering for a contest, viewing or sharing information on the Website.
Whenever Wampole requests Personal Information from you, we will explain the purposes for which that Personal Information is required. The collected Personal Information will be used only for the stated purpose, a requisite ancillary purpose, or for such other purposes to which you may later consent. You should not provide Wampole with any Personal Information that is not specifically requested.
Rights to opt-in/out
In accordance with applicable law, and as appropriate, Wampole will offer individuals the opportunity to choose (opt-in/out) whether their Personal Information is to be (a) disclosed to a non-agent third party, or (b) used for a purpose other than that for which it was originally collected, authorized and/or consented to by the individual. However, Wampole may be prevented from providing certain services to individuals who do not consent to the use, access, or disclosure of their Personal Information.
If an individual is asked to provide sensitive Personal Information, such as economic or financial information, Wampole will, in accordance with applicable law, give individuals the opportunity to affirmatively and explicitly authorize or consent (opt-in) to the disclosure of their sensitive Personal Information to a non-agent third party or the use of their sensitive Personal Information for a purpose other than the purpose for which it was originally collected and/or authorized or consented to by the individual.
Metadata and cookies
Some Personal Information may be collected automatically upon your visit to the Website, in a form known as “Metadata”. This Metadata may include, without limitation, the following information about your visit to the Website: the materials you accessed and viewed, and links that you clicked. Wampole may also obtain certain standard Metadata such as your Internet Protocol (IP) address, your browser type, the date and time you access the Website, or if you access the Website through a mobile device, your device type and identifier.
Cookies from this Website may also collect non-personal information. Cookies are small amounts of data stored directly on the device you are using. Cookies allow us to collect Personal Information such as browser type, time spent on the Website, pages visited, and language preferences. Wampole and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Website. A cookie will not collect any information that is not otherwise provided to us. Cookies allow a website to identify repeat visitors through an ID number cached in that computer. Cookies can be disabled or cleared using the tools of any web browser.
How we use your personal information
When you register for the Website, Wampole collects and retains Personal Information such as your name and contact information. Wampole will use this information to confirm your registration status and to maintain your account.
Personal Information, including credit card or other financial information, is collected when you purchase a product or service or when you register for a contest. Wampole will use this information as reasonably necessary to process the transaction.
Wampole may seek your consent to use your contact information to provide newsletters, bulletins, or other similar communications.
Wampole may also retain and use Personal Information you have provided to develop and improve its product services and offerings and may de-identify your Personal Information and use it for reporting, publication and/or promotional purposes.
Disclosure of personal information
Access to Personal Information is limited to Wampole employees on a “need-to-know” basis or where their duties reasonably require such information, agents with whom Wampole contracts to carry out business activities for Wampole, and, to the extent applicable, certain companies with which Wampole may conduct joint programs. Wampole trains its employees about the importance of privacy and how to handle and manage Personal Information appropriately to protect its security.
In addition, Wampole may send Personal Information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes. However, to the extent that any Personal Information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
Wampole may disclose Personal Information if required to do so by law enforcement officials, regulatory bodies, or government agencies to comply with any legal requirements or legal processes. Wampole may also disclose Personal Information to protect and defend our legal rights or against legal claims or in connection with an emergency that warrants use or disclosure of the information or to protect the personal safety of an individual, in other circumstances for public security or for other public interest purposes.
No third-party direct marketing use
Wampole shall not sell or otherwise disclose Personal Information to third parties for their own direct marketing use, commercial, or other reasons, except as may be specifically required to comply with applicable laws, or upon providing clear notice to you and obtaining your explicit consent for your Personal Information to be shared in this manner or for any purpose other than those for which it was explicitly or implicitly given.
Integrity of personal information
Wampole will use Personal Information only in ways that are compatible with the purposes for which it was collected and/or consented to by the individual. Wampole will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current. Wampole will only store Personal Information for as long as it is needed to fulfill the purposes for which it was collected and as permitted or required by law.
Security of information and retention
At all times, Wampole employs reasonable physical organizational, technical and administrative measures to protect your Personal Information. Access is limited to authorized personnel who are appropriately trained to handle Personal Information. However, you acknowledge that the security of any data transmission over the Internet or data storage systems cannot be guaranteed.
Wampole will not retain any Personal Information, except as may be required by any Federal or Provincial record keeping requirements, longer than is necessary to fulfill the purpose(s) for which the Personal Information was provided. Once your Personal Information is no longer required to fulfill the stated purpose or to comply with applicable laws, it will be either destroyed or converted into a form that prevents an individual from being identified.
Disclaimer of warranties and liability
You expressly understand and agree that Wampole shall not be liable for, and expressly release Wampole, its affiliates and their respective officers, directors, employees and agents from any liability whatsoever for, any direct, indirect, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data loss, or other losses (even if Wampole has been advised of the possibility of such damages) resulting from or arising in connection with: (i) the collection, use or disclosure of your Personal Information; or (ii) any matter otherwise related to the Personal Information provided to us by you and/or via your use of the Website.
Questions and enquiries
Attention: Privacy Officer
1310 Rue Nobel,
Boucherville, QC J4B 5H3
Any complaints received regarding Wampole’s use, or handling of Personal Information will be investigated within a reasonably timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, Wampole will take the appropriate measures to rectify the situation and maintain compliance with applicable law.
Should you wish to access your Personal Information that is held be us, you are entitled, with certain legal restrictions, to do so. Such legal restrictions include, without limitation, if providing access to the Personal Information would impede a criminal investigation or result in the disclosure of other protected information. Upon receiving any such request for access, we shall respond within a reasonable timeframe and shall either provide access to the Personal Information and/or, if permissible, explain why access is denied if any Personal Information cannot be provided. Requests for access to Personal Information should be made to the Privacy Officer as set out above.
In addition, Wampole will, to the extent required by applicable law, permit you to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete, subject to certain exceptions.
You may revoke (opt-out) at any time, to the extent permitted by applicable law, your consent and/or authorization to use and/or share your Personal Information. All requests to revoke or amend consent should be in writing to Wampole as directed above.